Extremely professional staff. Excellent communication from them at all times. Regular feedback was greatly appreciated
I felt comfortable and confident with their friendly and informal approach.
Following a problem with first buyer the house was sold within 48 hours for an improved offer. We\'ll done Samantha Wright.
Trevor Cowley | 12 August, 2020
My selling experience with Paul Carr at Four Oaks was exceptional, In particular, my thanks to Angela and Hannah. My property sold after the first viewing and Angela went the extra mile to keep me informed every step of the way. Then Hannah continued the sales process liaising with solicitors and purchasers, all ensuring a stress free experience. Brilliant!
Mrs Mary Ward | 2 August, 2020
Dealing with Michael Carr and his team has been an absolute pleasure! Michael has been there all the way through the sale of our land and always available for help! His kind nature puts you at ease straightaway!
I’d recommend them 100% to anyone whose looking to sell and needs a lot of help like I did.
Thank you Michael and team!
Jennifer Holmes | 31 July, 2020
The team at Paul Carr Aldridge helped us with the purchase of our first home. Even with the delays over the last few months the team were very professional and friendly whenever we got in touch. Massive thank you to Richard who was our main contact and was always extremely helpful with any query and kept us updated at every stage.
Angel | 28 July, 2020
I feel justified in saying that this was a good experience at what became an extremely difficult time with Covid-19 descending on us. The initial valuation proved to be just that bit too high to interest the market but that was quickly spotted and reviewed. Once a lower figure was agreed the viewings started to come in.
With a sale agreed, Covid struck and the buyer had to withdraw for obvious reasons at this time of great uncertainty. Paul Carr kept in touch and as soon as sales were once again allowed they spoke with the original buyer and it was all back on.
The entire process has been extremely easy and dealt with both professionally and friendly. A good team effort by Paul Carr.
I would be happy to recommend them.
Roger Stocks | 28 July, 2020
The staff at Paul Carr, Bonnie in particular, were fantastic throughout the selling and buying of our properties. Bonnie kept in regular contact with us, which we appreciated given the COVID-19 circumstances. Bonnie always got back to us and her manner remained friendly and helpful. We would certainly recommend Paul Carr when both buying and selling as they are professional, courteous and thorough.
Scott Parkes | 23 July, 2020
I cannot thank the staff at Paul Carr enough for everything they have helped me with over the last few years. With special thanks to Sam, Bonnie and Luke.
They have helped me through the sale of my house and then through a long journey to find my forever home, always incredibly supportive, professional and helpful along the way.
It has been a particularly hard few months through the coronavirus pandemic but they kept everything going all along.
They are all brilliant and I will always recommend Paul Carr to friends and family for their excellent service!
Thank you all!
Sarah Tambling | 23 July, 2020
Well ...... it\'s been a little stressful to say the least in the main due to Covid 19 and South Staffordshire Council still not being open for searches. Deborah showed prospective purchasers around the house with a smile, Julie was always on hand to answer any queries and got back to me without fail, but the person who really pulled the whole thing together once the sale was agreed was Rachel Lacey. Her assistance, perseverance and professionalism got us there in the end, but my goodness it was hard work. Well done to all of the wonderful staff at Paul Carr - I cannot thank you enough.
Linda Hackney | 22 July, 2020
Paul Carr, Streetly get a thoroughly deserved 5-star rating from me. During these very difficult times, they worked very hard to keep things moving along. All of the staff at the office played their part, stepping in when colleagues were sidelined. What a great team they have in Streetly, friendly, polite, professional and efficient. Thank you.
Robert Ingle | 22 July, 2020
Excellent service from start to finish. Without the efficient staff at Great Barr Paul Carr my move wouldn’t have gone ahead. They were the people who communicated with all the solicitors in the chain and kept things moving. All the staff are friendly and organised. I would recommend using this branch of Paul Carr to anyone looking for a professional estate agents. Thank you to all the staff, you’re amazing 👍
Sarah jarass | 15 July, 2020
Paul Carr team, particularly Carol, Emily, and Georgina, have provided us with great support and outstanding service throughout the entire purchase process of our first home!
We would definitely recommend Paul Carr to friends and family.
Najib Al Aswad | 14 July, 2020
Great service on the sale and purchase, all the staff at the Streetly office were always helpful and professional With good communication all the way through.
Paul Marsh | 10 July, 2020
All the staff at Four Oaks were wonderful during the sale of my bungalow. Although the sale took place during the lockdown, they kept me informed all the time during this period.
I would recommend you to all my friends especially for the professional service that you provided going the extra mile in arranging the bungalow to be cleared by their excellent contact, Tony Owen.
Many thanks to you all for your help.
Connie Oakley | 7 July, 2020
Good customer service , always kept me in the picture, really difficult sale, due to divorced couple, and fully understood and adapted to the situation.
Ronald Parkes | 4 July, 2020
A thoroughly professional experience from start to finish we really could not be happier. The promises made were fulfilled and every aspect of the sale was handled promptly with experience and in a totally professional manner. These really are the experts.
Stephen Jones | 30 June, 2020
The team at Paul Carr Estate agents are fantastic! The service we have received to date is head and shoulders above anyone else in the area. They go out of their way to help you as much as possible, nothing is too much trouble for them. I wouldn\'t hesitate recommending these guys, we think they are fab! :)
Karen Eyke | 29 June, 2020
Great service, friendly staff and super responsive. As soon as the lockdown was eased, Carol got straight back on the case and helped compete our sale very quickly.
Nicholas taylor | 22 June, 2020
I would like to thank Bonnie for guiding me through buying my first home, she contacted me every week to provide updates on the house which put my mind at rest. She was also there if I had any questions about the process. Also thanks to Luke for continue to keep me update with the sale during lockdown. Thank you both so much.
Jodie Dawson | 18 June, 2020
Very happy with Lawrence and all staff dealing with the sale of our mom’s property. And would highly recommend Paul Carr.
EM jukes | 17 June, 2020
After a long hard journey the Team at Paul Carr (Kingstanding) were able to help sell my old property.
For that me and my family are very grateful.
Thank you to all involved.
Regards
Gavin Ford
Gavin Ford | 17 June, 2020
Thanks to all at Paul Carr for dealing with the sale of my Mother’s property.
Luke was extremely helpful and understanding and I really appreciated his advice during which was a difficult time for me.
Bonnie was always on hand and kept me well informed throughout the sale.
I felt in safe hands and the whole process went smoothly from start to finish.
I highly recommend this professional and friendly team.
Suzanne Smith | 14 June, 2020
We just want to huge thank-you to Hannah Siviter from the Streetly branch who literally got us through our sale at the end. We had many months of stress selling our flat but Hannah was so lovely and really easy to talk to and communicated with us constantly. She is an absolute credit to your agency. Also thank you to Angela for your constant help throughout from start to finish.We know Angela worked really hard in getting our sale through and we really appreciate it. We would definitely recommend the agency to others as we believe they are the best ones and did all they could for us.
Charlotte Holland | 13 June, 2020
I can’t praise the staff at Paul Carr Walmley branch enough.
I found myself in the unfortunate position of having to sell my late Mum’s property after her untimely passing during the Covid-19 pandemic. The process was made very easy for me and the staff were all very courteous and approachable. I really appreciated their kind words, especially as they had known my Mum through selling her the property only a few months earlier.
I had to make some initial Enquiries and Georgina dealt with them very efficiently, despite working from home and the branch being closed during lockdown.
Listing the property was dealt with by Katy and again it was very efficient and she was very helpful making it an easy process.
There was a single viewing, lead by Emily and I was delighted that she was able to secure the asking price on the day of the viewing. Emily was extremely easy to deal with and I have no doubt that her personality and courteous manner was instrumental in resolving things so quickly. Throughout she kept me updated and called me when she said she would.
I cannot express my thanks enough to the team, not only on securing a sale at the right price but so quickly and seamlessly and I would have no hesitation in dealing with them in the future!
Alex Bissell | 9 June, 2020
We were in the market to upsize and purchase a property but also to sell our original property but at a slightly later date
The whole process was handled professionally and efficiently from start to finish, even with covid 19, the sale and purchase still moved along , with a slightly different handling process, but the ultimate goals were still met, were now in our new house and have sold original property too ,a special mention to bonnie and sam at paul carr great barr
And Luke and Graham at kingstanding 5⭐ service thankyou
Jamie | 9 June, 2020
Throughout the whole selling process Paul Carr Estate Agents provided great communication and superb customer service. The valuation was absolutely spot on and the marketing and vetting of potential purchasers resulted in an excellent price and a very stress free sale transaction. I would have no hesitation in recommending Luke and his team.
Darrin Coleman | 5 June, 2020
Carol, who was the Sales progressor, for the property I bought was great. At every stage she kept us informed and kept abreast of things. Exactly what you want when buying a new house.
Similarly, I am grateful to Tina and Marianne who I spoke to at the earlier stages.
Thanks Paul Carr for making the process simple, especially during these challenging times.
Waqas Ahmed | 4 June, 2020
Excellent service provided by Paul Carr at the Great Barr Office,
who dealt with the sale of my mums house. I was kept fully informed
by Bonnie throughout. Would definitely recommend this team to
anyone buying \/ selling their property.
Jayne McCormack | 31 May, 2020
We have sold two previous properties through Paul Carr and had no hesitation is instructing them to market our current property. Unfortunately due to market conditions at this present time we have decided to withdraw our house from sale. We have always found them to be professional and helpful especially Angela and Kieran.
Beverly Small | 27 May, 2020
Extremely helpful staff thought out the whole process even in the difficult times of a pandemic ... would highly recommend no hidden fees and genuine valuations.
Kelly Hughes | 19 May, 2020
Excellent service from start to finish. Polite, friendly and professional. Even during lockdown, staff always kept me updated with the progress of the sale and were good at liaising with the buyer and the solicitors. Very highly recommended.
Peter Edmonds | 14 May, 2020
Great service from a friendly and helpful team who gave support and advice from the first contact.
After the initial valuation it was 12 months+ before we put the house on the market due to completion of renovation work. The team at the Great Barr office kept in touch with us for updates, without making us feel rushed.
I would definately use this estate agents again.
Julie Mills | 13 May, 2020
All staff were extremely helpful throughout the process. Particular thanks should go to Bonnie who kept us up to date on a regular basis. Also Sam was very helpful throughout and both of them helped sell the property just in time before the closure of the Great Barr branch due to the corona virus
keith robinson | 28 March, 2020
Very professional, efficient, friendly staff. Through out support start to finish. Every encounter was pleasure with them during whole process.
Jawad Alvi | 24 March, 2020
We wanted to sell our property quickly to be able to secure our next dream house. We know our house was in a desirable area but we weren\'t expecting to have 3 viewings and 3 offers on the first day of viewing. Paul Carr made the process of selling our house, whilst we don\'t intend to move again, if we did they would be our only option.
Rob Faulkner | 21 March, 2020
Weekly updates and completed within 60 days. All staff were helpful and made the process seem very smooth. I would recommend to use them.
Sean Hatfield | 20 March, 2020
We decided to try Paul Carr as our current estate agent were not giving feedback on viewings. This turned out to be the best thing we ever did.
Katie came round and took photos the same day as Georgina visited and we were on Right Move the day after!
Katie sold our house quickly and was so professional and friendly. Just what you need when selling a house.
Upon confirmation of sale we dealt with Vicky who was also brilliant and dealt with us in a professional manner.
Honestly, I can not recommend Paul Carr enough if you want to sell your house. They really care about you and your sale and keep in touch with you as much as you want.
You have been amazing and we are so happy with your service!
Liz Fletcher | 20 March, 2020
Thoroughly professional service. Natalie (branch manager) was so helpful from start to finish, regularly kept us updated throughout the whole process and was really supportive, went out of her way to make mine and my partner\'s first house move as easy as possible. Couldn\'t recommend Paul Carr or Natalie enough, brilliant service.
Matthew Dudley | 16 March, 2020
Dealt with most staff at Streetly Office & were always helpful & friendly, always kept me informed of new property available.
Graham attended all the viewings and was amazing, nothing was too much trouble.
The negotiations for the purchase were done with patience and in a timely manner.
Very please with the service from start to finish.
Lorraine | 12 March, 2020
Karen and staff made this sale stress fee, valuation was spot on. Matt did a great job on
the property photos and got them online very quickly. Thanks to Paul Carr at Great Wyrley.
Ian Hogben | 12 March, 2020
Was continuously kept up to date with new properties by Katy. Excellent customer service. Stood out from the other agents I was registered with. All staff were very helpful when Katy wasn't available.
Lisa Digger | 11 March, 2020
The team were extremely helpful with my new property, in what was a very stressful situation with the buyers for my property.
Lorraine Mitchell | 10 March, 2020
The service provided was both friendly and informative, bonnie was a pleasure to deal with while selling our parents house, always at the end of a phone when needed, we were advised to use paul carrs estate agent which we did and this made the sale go through quicker thank you paul carr
Kind regards
Mark and samuel middleton
Mark middleton | 6 March, 2020
Paul Carr Brownhills has been the best estate agent experience I\'ve ever known. Our mother\'s house needed to be sold, and Matt and his team made the whole experience easy to understand with a fair pricing structure and a no nonsense approach at all times.
From the \'get go\' I felt assured that the Brownhills branch properly understood the local market - even before being shown around they had detailed knowledge of property values, not just in the local area but on our estate. This gave us a high level of confidence that they\'d get the house sold with a minimum of fuss.
We were kept fully briefed throughout the process and at no time were ever left wondering if things were being handled correctly or needed further progress. There was always early feedback on any viewings (which were plentiful). In short, the team was always proactive in the management of our sale, including keeping the solicitors involved.
A special mention must go to Grace and Rachel, who I had regular direct contact. Thanks for this. I also know the \'viewings\' team did an excellent job. Again, thank you.
Your 5 star rating is fully deserved in this case.
Greg Pace | 6 March, 2020
I used Paul Carr to sell a property; this was the former home of my late Mother. The property was in need of full redecoration and some repair work. The agents arrived on time for the initial viewing and were friendly. On reflection I think they gave an over optimistic view of the property value.
Angela took over management of the sale about 6 weeks after the property was marketed. She suggested a slightly lower price and explained her rationale. The price change prompted several viewing and 2 offers. Angela stayed close to the sale and kept me informed of progress. She worked with me and the buyers to overcome some issues on the survey and kept the sale moving forward. Angela remained pleasant and helpful, even during the more stressful periods of the sale.
Robert Green | 5 March, 2020
I was helped by nicola at the kingstanding branch who delivered an exceptional service, she was helpful right from the start! Definitely happy I purchased through Paul Carr!
Rosina | 27 February, 2020
Great service and very friendly and helpful. Special thanks to Julie for keeping me up to date with everything with regular emails and phone calls - you were a star ⭐️
Tracey Walsh | 26 February, 2020
Great service.. Bonnie was very helpful all the way through the sale. Kept me posted the whole time. Thanks guys 👍
Ashraf Ali | 24 February, 2020
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