Great service on the sale and purchase, all the staff at the Streetly office were always helpful and professional With good communication all the way through.
Paul Marsh | 10 July, 2020
All the staff at Four Oaks were wonderful during the sale of my bungalow. Although the sale took place during the lockdown, they kept me informed all the time during this period.
I would recommend you to all my friends especially for the professional service that you provided going the extra mile in arranging the bungalow to be cleared by their excellent contact, Tony Owen.
Many thanks to you all for your help.
Connie Oakley | 7 July, 2020
Good customer service , always kept me in the picture, really difficult sale, due to divorced couple, and fully understood and adapted to the situation.
Ronald Parkes | 4 July, 2020
A thoroughly professional experience from start to finish we really could not be happier. The promises made were fulfilled and every aspect of the sale was handled promptly with experience and in a totally professional manner. These really are the experts.
Stephen Jones | 30 June, 2020
The team at Paul Carr Estate agents are fantastic! The service we have received to date is head and shoulders above anyone else in the area. They go out of their way to help you as much as possible, nothing is too much trouble for them. I wouldn\'t hesitate recommending these guys, we think they are fab! :)
Karen Eyke | 29 June, 2020
Great service, friendly staff and super responsive. As soon as the lockdown was eased, Carol got straight back on the case and helped compete our sale very quickly.
Nicholas taylor | 22 June, 2020
I would like to thank Bonnie for guiding me through buying my first home, she contacted me every week to provide updates on the house which put my mind at rest. She was also there if I had any questions about the process. Also thanks to Luke for continue to keep me update with the sale during lockdown. Thank you both so much.
Jodie Dawson | 18 June, 2020
Very happy with Lawrence and all staff dealing with the sale of our mom’s property. And would highly recommend Paul Carr.
EM jukes | 17 June, 2020
After a long hard journey the Team at Paul Carr (Kingstanding) were able to help sell my old property.
For that me and my family are very grateful.
Thank you to all involved.
Regards
Gavin Ford
Gavin Ford | 17 June, 2020
Thanks to all at Paul Carr for dealing with the sale of my Mother’s property.
Luke was extremely helpful and understanding and I really appreciated his advice during which was a difficult time for me.
Bonnie was always on hand and kept me well informed throughout the sale.
I felt in safe hands and the whole process went smoothly from start to finish.
I highly recommend this professional and friendly team.
Suzanne Smith | 14 June, 2020
We just want to huge thank-you to Hannah Siviter from the Streetly branch who literally got us through our sale at the end. We had many months of stress selling our flat but Hannah was so lovely and really easy to talk to and communicated with us constantly. She is an absolute credit to your agency. Also thank you to Angela for your constant help throughout from start to finish.We know Angela worked really hard in getting our sale through and we really appreciate it. We would definitely recommend the agency to others as we believe they are the best ones and did all they could for us.
Charlotte Holland | 13 June, 2020
I can’t praise the staff at Paul Carr Walmley branch enough.
I found myself in the unfortunate position of having to sell my late Mum’s property after her untimely passing during the Covid-19 pandemic. The process was made very easy for me and the staff were all very courteous and approachable. I really appreciated their kind words, especially as they had known my Mum through selling her the property only a few months earlier.
I had to make some initial Enquiries and Georgina dealt with them very efficiently, despite working from home and the branch being closed during lockdown.
Listing the property was dealt with by Katy and again it was very efficient and she was very helpful making it an easy process.
There was a single viewing, lead by Emily and I was delighted that she was able to secure the asking price on the day of the viewing. Emily was extremely easy to deal with and I have no doubt that her personality and courteous manner was instrumental in resolving things so quickly. Throughout she kept me updated and called me when she said she would.
I cannot express my thanks enough to the team, not only on securing a sale at the right price but so quickly and seamlessly and I would have no hesitation in dealing with them in the future!
Alex Bissell | 9 June, 2020
We were in the market to upsize and purchase a property but also to sell our original property but at a slightly later date
The whole process was handled professionally and efficiently from start to finish, even with covid 19, the sale and purchase still moved along , with a slightly different handling process, but the ultimate goals were still met, were now in our new house and have sold original property too ,a special mention to bonnie and sam at paul carr great barr
And Luke and Graham at kingstanding 5⭐ service thankyou
Jamie | 9 June, 2020
Throughout the whole selling process Paul Carr Estate Agents provided great communication and superb customer service. The valuation was absolutely spot on and the marketing and vetting of potential purchasers resulted in an excellent price and a very stress free sale transaction. I would have no hesitation in recommending Luke and his team.
Darrin Coleman | 5 June, 2020
Carol, who was the Sales progressor, for the property I bought was great. At every stage she kept us informed and kept abreast of things. Exactly what you want when buying a new house.
Similarly, I am grateful to Tina and Marianne who I spoke to at the earlier stages.
Thanks Paul Carr for making the process simple, especially during these challenging times.
Waqas Ahmed | 4 June, 2020
Excellent service provided by Paul Carr at the Great Barr Office,
who dealt with the sale of my mums house. I was kept fully informed
by Bonnie throughout. Would definitely recommend this team to
anyone buying \/ selling their property.
Jayne McCormack | 31 May, 2020
We have sold two previous properties through Paul Carr and had no hesitation is instructing them to market our current property. Unfortunately due to market conditions at this present time we have decided to withdraw our house from sale. We have always found them to be professional and helpful especially Angela and Kieran.
Beverly Small | 27 May, 2020
Extremely helpful staff thought out the whole process even in the difficult times of a pandemic ... would highly recommend no hidden fees and genuine valuations.
Kelly Hughes | 19 May, 2020
Excellent service from start to finish. Polite, friendly and professional. Even during lockdown, staff always kept me updated with the progress of the sale and were good at liaising with the buyer and the solicitors. Very highly recommended.
Peter Edmonds | 14 May, 2020
Great service from a friendly and helpful team who gave support and advice from the first contact.
After the initial valuation it was 12 months+ before we put the house on the market due to completion of renovation work. The team at the Great Barr office kept in touch with us for updates, without making us feel rushed.
I would definately use this estate agents again.
Julie Mills | 13 May, 2020
All staff were extremely helpful throughout the process. Particular thanks should go to Bonnie who kept us up to date on a regular basis. Also Sam was very helpful throughout and both of them helped sell the property just in time before the closure of the Great Barr branch due to the corona virus
keith robinson | 28 March, 2020
Very professional, efficient, friendly staff. Through out support start to finish. Every encounter was pleasure with them during whole process.
Jawad Alvi | 24 March, 2020
We wanted to sell our property quickly to be able to secure our next dream house. We know our house was in a desirable area but we weren\'t expecting to have 3 viewings and 3 offers on the first day of viewing. Paul Carr made the process of selling our house, whilst we don\'t intend to move again, if we did they would be our only option.
Rob Faulkner | 21 March, 2020
Weekly updates and completed within 60 days. All staff were helpful and made the process seem very smooth. I would recommend to use them.
Sean Hatfield | 20 March, 2020
We decided to try Paul Carr as our current estate agent were not giving feedback on viewings. This turned out to be the best thing we ever did.
Katie came round and took photos the same day as Georgina visited and we were on Right Move the day after!
Katie sold our house quickly and was so professional and friendly. Just what you need when selling a house.
Upon confirmation of sale we dealt with Vicky who was also brilliant and dealt with us in a professional manner.
Honestly, I can not recommend Paul Carr enough if you want to sell your house. They really care about you and your sale and keep in touch with you as much as you want.
You have been amazing and we are so happy with your service!
Liz Fletcher | 20 March, 2020
Thoroughly professional service. Natalie (branch manager) was so helpful from start to finish, regularly kept us updated throughout the whole process and was really supportive, went out of her way to make mine and my partner\'s first house move as easy as possible. Couldn\'t recommend Paul Carr or Natalie enough, brilliant service.
Matthew Dudley | 16 March, 2020
Dealt with most staff at Streetly Office & were always helpful & friendly, always kept me informed of new property available.
Graham attended all the viewings and was amazing, nothing was too much trouble.
The negotiations for the purchase were done with patience and in a timely manner.
Very please with the service from start to finish.
Lorraine | 12 March, 2020
Karen and staff made this sale stress fee, valuation was spot on. Matt did a great job on
the property photos and got them online very quickly. Thanks to Paul Carr at Great Wyrley.
Ian Hogben | 12 March, 2020
Was continuously kept up to date with new properties by Katy. Excellent customer service. Stood out from the other agents I was registered with. All staff were very helpful when Katy wasn't available.
Lisa Digger | 11 March, 2020
The team were extremely helpful with my new property, in what was a very stressful situation with the buyers for my property.
Lorraine Mitchell | 10 March, 2020
The service provided was both friendly and informative, bonnie was a pleasure to deal with while selling our parents house, always at the end of a phone when needed, we were advised to use paul carrs estate agent which we did and this made the sale go through quicker thank you paul carr
Kind regards
Mark and samuel middleton
Mark middleton | 6 March, 2020
Paul Carr Brownhills has been the best estate agent experience I\'ve ever known. Our mother\'s house needed to be sold, and Matt and his team made the whole experience easy to understand with a fair pricing structure and a no nonsense approach at all times.
From the \'get go\' I felt assured that the Brownhills branch properly understood the local market - even before being shown around they had detailed knowledge of property values, not just in the local area but on our estate. This gave us a high level of confidence that they\'d get the house sold with a minimum of fuss.
We were kept fully briefed throughout the process and at no time were ever left wondering if things were being handled correctly or needed further progress. There was always early feedback on any viewings (which were plentiful). In short, the team was always proactive in the management of our sale, including keeping the solicitors involved.
A special mention must go to Grace and Rachel, who I had regular direct contact. Thanks for this. I also know the \'viewings\' team did an excellent job. Again, thank you.
Your 5 star rating is fully deserved in this case.
Greg Pace | 6 March, 2020
I used Paul Carr to sell a property; this was the former home of my late Mother. The property was in need of full redecoration and some repair work. The agents arrived on time for the initial viewing and were friendly. On reflection I think they gave an over optimistic view of the property value.
Angela took over management of the sale about 6 weeks after the property was marketed. She suggested a slightly lower price and explained her rationale. The price change prompted several viewing and 2 offers. Angela stayed close to the sale and kept me informed of progress. She worked with me and the buyers to overcome some issues on the survey and kept the sale moving forward. Angela remained pleasant and helpful, even during the more stressful periods of the sale.
Robert Green | 5 March, 2020
I was helped by nicola at the kingstanding branch who delivered an exceptional service, she was helpful right from the start! Definitely happy I purchased through Paul Carr!
Rosina | 27 February, 2020
Great service and very friendly and helpful. Special thanks to Julie for keeping me up to date with everything with regular emails and phone calls - you were a star ⭐️
Tracey Walsh | 26 February, 2020
Great service.. Bonnie was very helpful all the way through the sale. Kept me posted the whole time. Thanks guys 👍
Ashraf Ali | 24 February, 2020
Paul Carr saw the process through brought in viewing manage responses and supported me through the ups and downs of negotiation. Finally completing and moving, no matter how prepared, how much insight the process still gets to you, good to have a reliable team behind you👍 Paul Carr
Eamonn Connors | 24 February, 2020
The staff at Paul carr were amazing!!! I recently purchased a property on Hailwood drive to let out and there were some issues along the way (no fault of Paul carr) but the staff continued to keep me informed and answer my calls with any questions I had. They are amazing and really do deserve the acknowledgment, I will be purchasing another property this year and because of the service revived I would gladly use Paul carr again
Marianne philippou | 24 February, 2020
Very friendly staff who kept us well informed throughout the selling process. Any queries we had were dealt with efficiently.
Terry Clews | 21 February, 2020
Everyone who dealt with us at Paul Carr was friendly and professional.
The house we put up for sale had been our home for 32 years. The photographs used to market it were beautiful and we felt everyone was positive about our property and treated it and us with respect. We were helped to secure the bungalow (also marketed by Paul Carr) that we particularly wanted so we were delighted with that result.
Marie Finnigan | 18 February, 2020
I was kept up to date at all stages of the process by Julie and this meant the whole process was quick and efficient.
Matt Callingham | 17 February, 2020
Cerris was the lady who helped us through our move, she was fantastic. Offering advice (as we had never brought and sold a property before at the same time), and helping us completely through the whole process. The whole team of ladies who work in the Burntwood branch are so friendly and welcoming, everyone is more than willing to help which is very satisfying as a customer. Cerris kept us up to date, and was always very quick at getting back to us if we bombarded her with questions and calls. Would definitely recommend using this branch as all the staff were fantastic but a huge thank you to Cerris who went above and beyond for us.
Nina Partlow | 15 February, 2020
Cerris, was very polite, helpful in supporting the viewing and the purchase transaction of our property. Always returned telephone calls
Jane Wisson | 15 February, 2020
After approximately 18 months, and a few disappointments, we found a house we were very keen on. Our offer was accepted and, although we had a few issues to sort out, Carol Barnes at Paul Carr in Boldmere was excellent in helping to negotiate an acceptable solution for us and the vendor. Always delightful to speak with, Carol was honest, reliable and transparent. She was highly professional and we are grateful to her for helping us secure our new home. She comes highly recommended!
Denise Masih | 14 February, 2020
Very good estate agents everything ran smoothly from start to finish.
Would recommend Paul Carr to buy and sell your property
Amanda Farmer | 13 February, 2020
Friendly staff and efficient service. Provided key holder service to show people around the flat for me. Property sold very quickly.
Tracey | 5 February, 2020
