All staff were extremely helpful throughout the process. Particular thanks should go to Bonnie who kept us up to date on a regular basis. Also Sam was very helpful throughout and both of them helped sell the property just in time before the closure of the Great Barr branch due to the corona virus
keith robinson | 28 March, 2020
Very professional, efficient, friendly staff. Through out support start to finish. Every encounter was pleasure with them during whole process.
Jawad Alvi | 24 March, 2020
We wanted to sell our property quickly to be able to secure our next dream house. We know our house was in a desirable area but we weren\'t expecting to have 3 viewings and 3 offers on the first day of viewing. Paul Carr made the process of selling our house, whilst we don\'t intend to move again, if we did they would be our only option.
Rob Faulkner | 21 March, 2020
Weekly updates and completed within 60 days. All staff were helpful and made the process seem very smooth. I would recommend to use them.
Sean Hatfield | 20 March, 2020
We decided to try Paul Carr as our current estate agent were not giving feedback on viewings. This turned out to be the best thing we ever did.
Katie came round and took photos the same day as Georgina visited and we were on Right Move the day after!
Katie sold our house quickly and was so professional and friendly. Just what you need when selling a house.
Upon confirmation of sale we dealt with Vicky who was also brilliant and dealt with us in a professional manner.
Honestly, I can not recommend Paul Carr enough if you want to sell your house. They really care about you and your sale and keep in touch with you as much as you want.
You have been amazing and we are so happy with your service!
Liz Fletcher | 20 March, 2020
Thoroughly professional service. Natalie (branch manager) was so helpful from start to finish, regularly kept us updated throughout the whole process and was really supportive, went out of her way to make mine and my partner\'s first house move as easy as possible. Couldn\'t recommend Paul Carr or Natalie enough, brilliant service.
Matthew Dudley | 16 March, 2020
Dealt with most staff at Streetly Office & were always helpful & friendly, always kept me informed of new property available.
Graham attended all the viewings and was amazing, nothing was too much trouble.
The negotiations for the purchase were done with patience and in a timely manner.
Very please with the service from start to finish.
Lorraine | 12 March, 2020
Karen and staff made this sale stress fee, valuation was spot on. Matt did a great job on
the property photos and got them online very quickly. Thanks to Paul Carr at Great Wyrley.
Ian Hogben | 12 March, 2020
Was continuously kept up to date with new properties by Katy. Excellent customer service. Stood out from the other agents I was registered with. All staff were very helpful when Katy wasn't available.
Lisa Digger | 11 March, 2020
The team were extremely helpful with my new property, in what was a very stressful situation with the buyers for my property.
Lorraine Mitchell | 10 March, 2020
The service provided was both friendly and informative, bonnie was a pleasure to deal with while selling our parents house, always at the end of a phone when needed, we were advised to use paul carrs estate agent which we did and this made the sale go through quicker thank you paul carr
Mark and samuel middleton
Mark middleton | 6 March, 2020
Paul Carr Brownhills has been the best estate agent experience I\'ve ever known. Our mother\'s house needed to be sold, and Matt and his team made the whole experience easy to understand with a fair pricing structure and a no nonsense approach at all times.
From the \'get go\' I felt assured that the Brownhills branch properly understood the local market - even before being shown around they had detailed knowledge of property values, not just in the local area but on our estate. This gave us a high level of confidence that they\'d get the house sold with a minimum of fuss.
We were kept fully briefed throughout the process and at no time were ever left wondering if things were being handled correctly or needed further progress. There was always early feedback on any viewings (which were plentiful). In short, the team was always proactive in the management of our sale, including keeping the solicitors involved.
A special mention must go to Grace and Rachel, who I had regular direct contact. Thanks for this. I also know the \'viewings\' team did an excellent job. Again, thank you.
Your 5 star rating is fully deserved in this case.
Greg Pace | 6 March, 2020
I used Paul Carr to sell a property; this was the former home of my late Mother. The property was in need of full redecoration and some repair work. The agents arrived on time for the initial viewing and were friendly. On reflection I think they gave an over optimistic view of the property value.
Angela took over management of the sale about 6 weeks after the property was marketed. She suggested a slightly lower price and explained her rationale. The price change prompted several viewing and 2 offers. Angela stayed close to the sale and kept me informed of progress. She worked with me and the buyers to overcome some issues on the survey and kept the sale moving forward. Angela remained pleasant and helpful, even during the more stressful periods of the sale.
Robert Green | 5 March, 2020
I was helped by nicola at the kingstanding branch who delivered an exceptional service, she was helpful right from the start! Definitely happy I purchased through Paul Carr!
Rosina | 27 February, 2020
Great service and very friendly and helpful. Special thanks to Julie for keeping me up to date with everything with regular emails and phone calls - you were a star ⭐️
Tracey Walsh | 26 February, 2020
Great service.. Bonnie was very helpful all the way through the sale. Kept me posted the whole time. Thanks guys 👍
Ashraf Ali | 24 February, 2020
Paul Carr saw the process through brought in viewing manage responses and supported me through the ups and downs of negotiation. Finally completing and moving, no matter how prepared, how much insight the process still gets to you, good to have a reliable team behind you👍 Paul Carr
Eamonn Connors | 24 February, 2020
The staff at Paul carr were amazing!!! I recently purchased a property on Hailwood drive to let out and there were some issues along the way (no fault of Paul carr) but the staff continued to keep me informed and answer my calls with any questions I had. They are amazing and really do deserve the acknowledgment, I will be purchasing another property this year and because of the service revived I would gladly use Paul carr again
Marianne philippou | 24 February, 2020
Very friendly staff who kept us well informed throughout the selling process. Any queries we had were dealt with efficiently.
Terry Clews | 21 February, 2020
Everyone who dealt with us at Paul Carr was friendly and professional.
The house we put up for sale had been our home for 32 years. The photographs used to market it were beautiful and we felt everyone was positive about our property and treated it and us with respect. We were helped to secure the bungalow (also marketed by Paul Carr) that we particularly wanted so we were delighted with that result.
Marie Finnigan | 18 February, 2020
I was kept up to date at all stages of the process by Julie and this meant the whole process was quick and efficient.
Matt Callingham | 17 February, 2020
Cerris was the lady who helped us through our move, she was fantastic. Offering advice (as we had never brought and sold a property before at the same time), and helping us completely through the whole process. The whole team of ladies who work in the Burntwood branch are so friendly and welcoming, everyone is more than willing to help which is very satisfying as a customer. Cerris kept us up to date, and was always very quick at getting back to us if we bombarded her with questions and calls. Would definitely recommend using this branch as all the staff were fantastic but a huge thank you to Cerris who went above and beyond for us.
Nina Partlow | 15 February, 2020
Cerris, was very polite, helpful in supporting the viewing and the purchase transaction of our property. Always returned telephone calls
Jane Wisson | 15 February, 2020
After approximately 18 months, and a few disappointments, we found a house we were very keen on. Our offer was accepted and, although we had a few issues to sort out, Carol Barnes at Paul Carr in Boldmere was excellent in helping to negotiate an acceptable solution for us and the vendor. Always delightful to speak with, Carol was honest, reliable and transparent. She was highly professional and we are grateful to her for helping us secure our new home. She comes highly recommended!
Denise Masih | 14 February, 2020
Very good estate agents everything ran smoothly from start to finish.
Would recommend Paul Carr to buy and sell your property
Amanda Farmer | 13 February, 2020
Friendly staff and efficient service. Provided key holder service to show people around the flat for me. Property sold very quickly.
Tracey | 5 February, 2020
Paul Carr Great Barr dealt with my house sale and the service I received from start to finish was first class, keeping me informed at every stage of the process. I would definitely recommend them.
Jayne Bowles | 31 January, 2020
Great Job, thank you Richard, Michelle and the team, always kept up-to-date with phone calls, made the sale of my Aldridge flat as painless as possible.
Stephen Murphy | 28 January, 2020
My experience with Paul Carr was excellent. All the staff were friendly and professional at all times. A very big mention to Matt Pickering. He managed to sell my property within weeks. I would 100% use this agent in the future.
Kevin Howell | 27 January, 2020
I can only say what a pleasure it was dealing with these agents, being so far away in wales and fathers house in midlands was stressful but the team kept me informed and helped me enormously, I’d like to especially mention Julie Burrows, she was a godsend kept me sane do not think I’d have got through it without her help and understand, she is an asset to your team .
Thank you Julie on behalf of my father and family.
Pauline Robinson | 23 January, 2020
Excellent service through out the perchase of my first propery. All the staff at branch were happy to answer any question thrown there way, which help with making my perchase run smoothy..
Matthew parkes | 22 January, 2020
Great service all the way through the process. Would recommend using Paul Carr. They managed all my needs right the way through to completion
eve Dobson | 21 January, 2020
Sold my deceased uncle\'s house in Kingstanding through Paul Carr at Hawthorn Road, and was really impressed with the whole team. Laurence did a great job of advising me and handling the negotiations, and the team backed him up with complete professionalism. My expectations were low as the house was not worth much, but the service I received was outstanding and way beyond my expectations. I would recommend them with complete confidence.
Matthew Cross | 20 January, 2020
Professional and friendly staff who kept us well informed throughout the whole process. Thank you for all of your hard work.
Katie | 17 January, 2020
Very professional organisation. Felt with the sale of my property with no haste at all. The solicitor recommended was brilliant too.
Thank you for a brilliant service. I will defiantly use again and I highly recommend them.
Zeeshan Baig | 16 January, 2020
Wonderful service, Always kept up to date with any news of our sale, Chris and his team were extremely professional, Thoroughly
Charlie Crisp | 15 January, 2020
We recently brought our house through Paul Carr. We were very happy with the service Angela Preece in particular provided, as she was efficient, professional and excellent at communicating with us on every aspect of the process. She was always helpful if we had any questions and got back to us with answers quickly. We would highly recommend her and the estate agent to any potential sellers.
James Stewart | 13 January, 2020
It was a great experience overall. I even used the Financial Consultant service suggested by Paul Carr.
Carol was the main salesperson I had been in touch with during the process of buying the property. She is very experienced, soft-spoken and always approachable.
Saad Rana | 12 January, 2020
Natalie has been brilliant throughout the whole of our move , we have faced several challenges and Natalie had always stepped up and gone the extra mile and kept us informed and chased for information where applicable . We also dealt with Megan through the experience when Natalie was unavailable and she has always been fully supportive and assisted us .
Rachel Moulsdale | 10 January, 2020
The service provided was excellent, Bonnie supported the sale of the property from start to finish with a high degree of efficiency working to move the sale forward . Bonnie was quick to return calls and to follow up any quieries, creating effective communication between seller and buyer. This helped the process to move along with a quick completion date. I would not hesitate to recommend this agency based on my experiance
Helena | 7 January, 2020
Great staff, work hard to get a result as a team.
Sorted vendors, the real ones from the shoppers despite some false starts.
DAVID O\'CONNOR | 6 January, 2020
very pleased with the advice and help given to me when selling my home, any queries were answered with speed
Teresa Troman | 4 January, 2020
Excellent from start to finish profession brilliant photos taken and most important sold within two days would highly recommend would use again if needed
Andrew Walker | 2 January, 2020
A very professional and helpful service who skillfully guided us through the purchase of our first home together and helped us to complete in a timely fashion (despite having to deal with some less than agreeable vendors!). I would highly recommend Karen and her team to anyone looking to sell \/ buy as they really are willing to go the extra mile to make sure everything is as smooth and stress free as possible - they certainly live up to their motto of \"with you every step of the way!\".
Trish | 1 January, 2020
Efficient, smooth, knowledgeable, communicative.
All the staff are so friendly and reliable.
Competitive priced, no hassle and professional.
This is the 6th house I\'ve bought and sold through Walmley office.
Stuart Roberts | 20 December, 2019
Was very grateful for the prompt reponses and communication from the staff especially Bonnie. Thank you for your assistance during this very stressful time.
Joleen Ewan | 19 December, 2019
Had to write a review on the amazing service we recd from Carol Barnes.
We were having a very stressful day on the day before our move date. With 7 people in a chain the exchange of contracts simply wasn’t happening.
One phone call to Carole and she took complete control of the situation chasing solicitors and checking the progress of the chain from top to bottom, feeding back any updates to us as they happened.
Although the chain didn’t manage to complete the exchange on this day, due to lack of time and people at the bottom of the chain being not easy to contact , carol took control again the following day, reassuring us that she would do her utmost to ensure the process was completed. She fed back to us stage by stage updating us as to how far the process was from completing, She was absolutely determined that we would get the keys to our new property that day and this she managed to achieve. Thanks so much Carol, we honestly don’t know what we would have done without you. You are a credit to Paul Carr, you really are.
Anthony roberts | 18 December, 2019
I have to say putting our family house are the market was one of the hardest things we have ever done .
Maxine was amazing from start to finish and
Our house sold within 2 days with Paul Carr .
On the day of being advertised Cerris had arranged 9 viewings on our house which was amazing .
Once sold things moved at normal speed but unfortunately at the end things didn’t go as smooth as we liked but I have to say Hannah was amazing she listened and helped us amazingly !
Thanks again for the sale of our home!
Emily Dyche | 14 December, 2019